Energy
We are experts on the California Building Energy Efficiency Standards (Title 24, Part 6). For more than 30 years, Benningfield Group, Inc. staff have been providing the California Energy Commission (CEC), utilities and local governments with technical assistance in development of the standards, evaluation of compliance options, efficiency program analysis and compliance improvement. California’s Standards are the most stringent and complex in the world. We've developed systems, advocated processes and created tools to help understand and apply the code in a way that makes the process more straightforward, the building more efficient, the systems more cost effective and the occupants more comfortable.Our work includes program design and implementation, building modeling, code research analysis and development, web-based software development, energy efficiency training, online and portable design tools, research into efficiency options for specific energy end uses, project design analysis and assistance, development of data tracking tools for energy savings verification, and economic analyses. Some of our key clients and projects include:
Code Consulting
We work with the CEC and utilities to help promote practical, workable codes that save
energy in new and existing buildings.
Technical Assistance for the CEC’s 2013 Standards Alternative Compliance Project
We are working with the CEC to help determine ways to streamline the forms and processes required to prove compliance with the 2013 Standards, such as automating the input and ouput data that goes into computer-based prescriptive and performance methods.
California’s Investor-Owned Utilities (IOUs)
For the Statewide IOUs’ Codes and Standards team, we developed and manage several projects that serve to improve compliance with the building energy efficiency standards. These projects involve a variety of components, including:
Certified Energy Analyst Certification
We are working with the California Association of Building Energy Consultants (CABEC) and a team of subject matter experts, educational designers and psychometricians to revise the residential and non-residential Certified Energy Analyst (CEA) certification programs. The new exams address the specific roles, knowledge and experience required of energy consultants who help the building industry meet and exceed the Standards. Energy consultants seeking to become CEAs once the 2013 Standards take effect will be expected to pass a new CEA exam rather than the one designed for Certified Energy Plans Examiners (CEPE). We are also working to develop training and job aids that will help prepare analysts to qualify for these more stringent and comprehensive credentials.
California Compliance Improvement Advisory Group (CIAG)
We administer and facilitate the CIAG, a working group of building design, energy analysis, enforcement and policy professionals with the mission to identify and define pathways for compliance improvement. The group includes representatives who are consultants, engineers, architects, manufacturers, building department personnel, CEC, staff, utility program staff, and building modeling vendors. The group identifies specific problems with code compliance, develops white papers to characterize the issues, then works with the IOU team and industry stakeholders to craft viable solutions.
Technical Assistance for the CEC’s 2013 Standards Alternative Compliance Project
We are working with the CEC to help determine ways to streamline the forms and processes required to prove compliance with the 2013 Standards, such as automating the input and ouput data that goes into computer-based prescriptive and performance methods.
California’s Investor-Owned Utilities (IOUs)
For the Statewide IOUs’ Codes and Standards team, we developed and manage several projects that serve to improve compliance with the building energy efficiency standards. These projects involve a variety of components, including:
- Recognition, design and promotion of improved training that follows adult-learning principals and is role-based in nature
- Promotion of improved professional certification programs that define minimum competency requirements for energy analysts
- Facilitation of collaborative efforts among key stakeholders to solve compliance problems and remove barriers while looking closely at business and construction processes for opportunities to streamline code compliance and save additional energy beyond code minimum
Certified Energy Analyst Certification
We are working with the California Association of Building Energy Consultants (CABEC) and a team of subject matter experts, educational designers and psychometricians to revise the residential and non-residential Certified Energy Analyst (CEA) certification programs. The new exams address the specific roles, knowledge and experience required of energy consultants who help the building industry meet and exceed the Standards. Energy consultants seeking to become CEAs once the 2013 Standards take effect will be expected to pass a new CEA exam rather than the one designed for Certified Energy Plans Examiners (CEPE). We are also working to develop training and job aids that will help prepare analysts to qualify for these more stringent and comprehensive credentials.
California Compliance Improvement Advisory Group (CIAG)
We administer and facilitate the CIAG, a working group of building design, energy analysis, enforcement and policy professionals with the mission to identify and define pathways for compliance improvement. The group includes representatives who are consultants, engineers, architects, manufacturers, building department personnel, CEC, staff, utility program staff, and building modeling vendors. The group identifies specific problems with code compliance, develops white papers to characterize the issues, then works with the IOU team and industry stakeholders to craft viable solutions.
Energy Efficiency Research
Benningfield Group works with the California Energy Commission, utilities, the Energy
Foundation and others to research specific aspects of building energy performance and
to create tools that help to evaluate and quantify the effects of improved performance.
CEC Public Interest Energy Research (PIER) Projects
Benningfield Group is working with the Energy Commission to develop and analyze potential changes to the California Building Energy Efficiency Standards. Along with many of the most respected experts in building performance analysis, we are helping to move the Standards towards California’s goal of net zero energy for new construction in 2020 (residential) and 2030 (nonresidential).
Unique Multifamily Code-Relevant Measures
This PIER project is aimed at understanding the current state of multifamily design and construction with respect to energy efficiency, particularly in the areas of fenestration, ventilation and tenant control of energy use. We are investigating the differences in form and function between low-rise and high-rise multifamily buildings, and how an energy code development process traditionally driven by research on single family housing and commercial buildings has been applied to multifamily housing in the absence of a unique multifamily code. The results of our research will inform future code cycles by identifying methods, materials, technologies, and related code measures to enhance the energy efficiency of multifamily building design and construction.
Demonstration of Field Effectiveness of Classroom Variable Air Volume (VAV) Units
Via a Building Energy Research Grant (BERG), Benningfield Group is involved in a project whose primary goal is to evaluate the viability and energy savings from the use of VAV technology in the school new construction and modernization market. Until recently, this type of technology has not been considered for smaller packaged systems that typically serve individual school classrooms. School districts and their design teams need more data and demonstration projects to convince them that this technology is worthwhile and cost effective. We will be measuring energy use while doing a side-by-side comparison between constant volume units and VAV units in two identical school buildings.
CEC Appliance Standards Survey
Benningfield Group is surveying retail, wholesale and product distribution sites, product catalogs, and web-catalogs to determine if particular products offered for sale in California are listed in the CEC database and/or if they meet the criteria for database listing. The purpose of the survey is to assess the extent of compliance with the Energy Commission’s Appliance Efficiency Regulations found in the California Code of Regulations (Title 20), along with the compliance levels for each appliance in the CEC’s Appliance Database. Our findings are reported in real time to the CEC via a web-interface to our survey database.
CEC Public Interest Energy Research (PIER) Projects
Benningfield Group is working with the Energy Commission to develop and analyze potential changes to the California Building Energy Efficiency Standards. Along with many of the most respected experts in building performance analysis, we are helping to move the Standards towards California’s goal of net zero energy for new construction in 2020 (residential) and 2030 (nonresidential).
Unique Multifamily Code-Relevant Measures
This PIER project is aimed at understanding the current state of multifamily design and construction with respect to energy efficiency, particularly in the areas of fenestration, ventilation and tenant control of energy use. We are investigating the differences in form and function between low-rise and high-rise multifamily buildings, and how an energy code development process traditionally driven by research on single family housing and commercial buildings has been applied to multifamily housing in the absence of a unique multifamily code. The results of our research will inform future code cycles by identifying methods, materials, technologies, and related code measures to enhance the energy efficiency of multifamily building design and construction.
Demonstration of Field Effectiveness of Classroom Variable Air Volume (VAV) Units
Via a Building Energy Research Grant (BERG), Benningfield Group is involved in a project whose primary goal is to evaluate the viability and energy savings from the use of VAV technology in the school new construction and modernization market. Until recently, this type of technology has not been considered for smaller packaged systems that typically serve individual school classrooms. School districts and their design teams need more data and demonstration projects to convince them that this technology is worthwhile and cost effective. We will be measuring energy use while doing a side-by-side comparison between constant volume units and VAV units in two identical school buildings.
CEC Appliance Standards Survey
Benningfield Group is surveying retail, wholesale and product distribution sites, product catalogs, and web-catalogs to determine if particular products offered for sale in California are listed in the CEC database and/or if they meet the criteria for database listing. The purpose of the survey is to assess the extent of compliance with the Energy Commission’s Appliance Efficiency Regulations found in the California Code of Regulations (Title 20), along with the compliance levels for each appliance in the CEC’s Appliance Database. Our findings are reported in real time to the CEC via a web-interface to our survey database.
Building Analysis
Our extensive knowledge of building systems and efficiency opportunities allows us to
collaborate with others to build better, more comfortable buildings that are both cost
and energy efficient.
Pacific Gas & Electric (PG&E) Zero Net Energy Pilot Program
Benningfield Group provides strategic technical assistance to help buildings in PG&E’s service territory achieve the goals of the Zero Net Energy (ZNE) Pilot Program. We assist the design team by providing design assistance, performance calculations, as-built monitoring and savings measurement, design guides, and more. As part of an on-call consultant team to PG&E, we are called in on a project-by-project basis to provide detailed analysis on appropriate building system design options for specific systems.
Navigant Consulting, Inc. Hot Water Survey
We assisted Navigant Consulting on design of a residential hot water survey for Southern California Gas Company. The purpose of the survey was to enhance The Gas Company's baseline knowledge of residential customer's water heating patterns to identify important niche markets for promotion of new and existing residential hot water energy efficiency technologies and approaches.
Beyond-the-Code Consulting
Benningfield Group provides consulting for projects seeking to demonstrate good design practice, including participation in the following programs: High Performance Schools (HPS), Collaborative for High Performance Schools (CHPS), Savings By Design (SBD), and Leadership in Energy and Environmental Design (LEED). Our analysts can review your design at any phase to provide performance benchmarking, daylight analysis and other system-specific consulting and to assist in documenting eligibility for programs.
Title 24 Energy Compliance Documentation
We offer Title 24 code analysis for multifamily and nonresidential buildings, including whole buildings, tenant improvements, remodels and renovations. Using state-approved software, we analyze the project and prepare the necessary documentation for building permit submittal.
HERS II Whole House Raters
Siemens Industry, Inc. HERS II
For selected Sacramento Housing and Redevelopment Agency buildings, we were the HERS II Whole House Raters that helped motivate and guide investment in cost-effective home energy efficiency measures in existing multifamily housing stock. The Home Energy Rating System (HERS) is used to determine a property’s current energy use, whether as a whole building and/or its individual units. After collecting data and modeling the buildings in Epro, we suggested measures that enabled the properties to reach a 20% energy use savings threshold. This allowed property owners to receive monetary incentives on investments they made towards increasing energy efficiency in their properties.
Sacramento Municipal Utility District (SMUD) HERS II Incentive Programs
Benningfield Group provided HERS II rating services to SMUD in support of the CEC State Energy Program – California Comprehensive Residential Building Retrofit Program. The project ran from September 2010 through March 2012. We completed 100 whole-house audits, which included a ‘test in’ component (blower door test, duct leakage test, and building model) and a ‘test out’ component that documented the energy savings after measures were installed. Projects were selected for us by the Sacramento Housing and Redevelopment Agency (SHRA) and the results were sent to both SHRA and SMUD.
Southern California Edison (SCE) Design & Engineering Services
We are under contract to SCE to develop engineering and economic analysis on energy efficient, demand responsive technologies applicable to a variety of commercial, industrial, agricultural, and residential facilities within the Edison service territory as requested by the Design & Engineering Services Division of SCE.
Pacific Gas & Electric (PG&E) Zero Net Energy Pilot Program
Benningfield Group provides strategic technical assistance to help buildings in PG&E’s service territory achieve the goals of the Zero Net Energy (ZNE) Pilot Program. We assist the design team by providing design assistance, performance calculations, as-built monitoring and savings measurement, design guides, and more. As part of an on-call consultant team to PG&E, we are called in on a project-by-project basis to provide detailed analysis on appropriate building system design options for specific systems.
Navigant Consulting, Inc. Hot Water Survey
We assisted Navigant Consulting on design of a residential hot water survey for Southern California Gas Company. The purpose of the survey was to enhance The Gas Company's baseline knowledge of residential customer's water heating patterns to identify important niche markets for promotion of new and existing residential hot water energy efficiency technologies and approaches.
Beyond-the-Code Consulting
Benningfield Group provides consulting for projects seeking to demonstrate good design practice, including participation in the following programs: High Performance Schools (HPS), Collaborative for High Performance Schools (CHPS), Savings By Design (SBD), and Leadership in Energy and Environmental Design (LEED). Our analysts can review your design at any phase to provide performance benchmarking, daylight analysis and other system-specific consulting and to assist in documenting eligibility for programs.
Title 24 Energy Compliance Documentation
We offer Title 24 code analysis for multifamily and nonresidential buildings, including whole buildings, tenant improvements, remodels and renovations. Using state-approved software, we analyze the project and prepare the necessary documentation for building permit submittal.
HERS II Whole House Raters
Siemens Industry, Inc. HERS II
For selected Sacramento Housing and Redevelopment Agency buildings, we were the HERS II Whole House Raters that helped motivate and guide investment in cost-effective home energy efficiency measures in existing multifamily housing stock. The Home Energy Rating System (HERS) is used to determine a property’s current energy use, whether as a whole building and/or its individual units. After collecting data and modeling the buildings in Epro, we suggested measures that enabled the properties to reach a 20% energy use savings threshold. This allowed property owners to receive monetary incentives on investments they made towards increasing energy efficiency in their properties.
Sacramento Municipal Utility District (SMUD) HERS II Incentive Programs
Benningfield Group provided HERS II rating services to SMUD in support of the CEC State Energy Program – California Comprehensive Residential Building Retrofit Program. The project ran from September 2010 through March 2012. We completed 100 whole-house audits, which included a ‘test in’ component (blower door test, duct leakage test, and building model) and a ‘test out’ component that documented the energy savings after measures were installed. Projects were selected for us by the Sacramento Housing and Redevelopment Agency (SHRA) and the results were sent to both SHRA and SMUD.
Southern California Edison (SCE) Design & Engineering Services
We are under contract to SCE to develop engineering and economic analysis on energy efficient, demand responsive technologies applicable to a variety of commercial, industrial, agricultural, and residential facilities within the Edison service territory as requested by the Design & Engineering Services Division of SCE.
Incentive Programs
We believe that utilities in California and elsewhere in the nation have a very important
role in creating, sustaining and pushing the market for energy efficient products,
services and programs. Our programs, sponsored by utilities and the CEC, deliver energy
efficiency 'negawatts' that help to sustain growth and preserve natural resources. We
design, market, implement, advocate and assist in evaluating programs throughout the west.
Our field representatives work together with architects, engineers, business owners,
homeowners, building department personnel and school districts to increase energy
efficiency.
On-Demand Efficiency
Benningfield Group manages Southern California Gas Company's On-Demand Efficiency (ODE) program. Over the past four years this program has provided incentives for installation of over 1,100 demand control pumps on central hot water systems in multifamily buildings that operate with a central boiler or commercial water heater in The Gas Company territory. Hot water energy use inoften presents the one of the largest savings potential for most of California’s multifamily buildings. Controls that shut off the circulation pump when it's not needed are very cost effective. Within the ODE program, we work with the manufacturing, distribution and installation channels to increase saturation of these controls. The program includes training and certifying plumbers as well as monitoring installations to learn more about the characteristics of savings and optimal conditions for installation.
For more information please visit www.energydataweb.com/ode
New Solar Homes Partnership (NSHP)
For Pacific Gas & Electric’s New Solar Homes Partnership our CEPE credentialed staff reviews energy documentation and plan submittals for applicants to ensure they match program criteria. NSHP is part of the California Solar Initiative, a comprehensive statewide solar program aiming to create a market that demands energy efficient solar homes. This program provides support and financial incentives to encourage residential builders to build new, energy efficient solar homes.
Customized Home Energy Evaluations
We managed the Customized Home Energy Evaluation program for the Sacramento Municipal Utility District (SMUD). Part of SMUD’s suite of Home Performance programs, this provided SMUD customers with a free home energy evaluation, an easy-to-implement energy savings plan, and a custom-made kit full of tools and resources aimed at reducing household energy use by 10%. We designed the program, developed the marketing and training plans, and managed all aspects of the program’s implementation.
Automatic Energy Review for Schools (AERS) Program
From 2006-2010, Benningfield Group was a third party contractor with Southern California Edison (SCE) to administer AERS. The program increased the energy performance for new and modernized school buildings located in SCE’s service territory by utilizing the Department of State Architects (DSA) review and approval process to locate projects in the late stages of design. An incentive was provided to the school district to consider last minute energy efficiency changes and revise their design documents. The program encouraged the adoption of newly market-ready technologies into standard best practices by educating designers, equipment specifiers, owners, and operators about energy saving measures and technologies that are cost-effective.
On-Demand Efficiency
Benningfield Group manages Southern California Gas Company's On-Demand Efficiency (ODE) program. Over the past four years this program has provided incentives for installation of over 1,100 demand control pumps on central hot water systems in multifamily buildings that operate with a central boiler or commercial water heater in The Gas Company territory. Hot water energy use inoften presents the one of the largest savings potential for most of California’s multifamily buildings. Controls that shut off the circulation pump when it's not needed are very cost effective. Within the ODE program, we work with the manufacturing, distribution and installation channels to increase saturation of these controls. The program includes training and certifying plumbers as well as monitoring installations to learn more about the characteristics of savings and optimal conditions for installation.
For more information please visit www.energydataweb.com/ode
New Solar Homes Partnership (NSHP)
For Pacific Gas & Electric’s New Solar Homes Partnership our CEPE credentialed staff reviews energy documentation and plan submittals for applicants to ensure they match program criteria. NSHP is part of the California Solar Initiative, a comprehensive statewide solar program aiming to create a market that demands energy efficient solar homes. This program provides support and financial incentives to encourage residential builders to build new, energy efficient solar homes.
Customized Home Energy Evaluations
We managed the Customized Home Energy Evaluation program for the Sacramento Municipal Utility District (SMUD). Part of SMUD’s suite of Home Performance programs, this provided SMUD customers with a free home energy evaluation, an easy-to-implement energy savings plan, and a custom-made kit full of tools and resources aimed at reducing household energy use by 10%. We designed the program, developed the marketing and training plans, and managed all aspects of the program’s implementation.
Automatic Energy Review for Schools (AERS) Program
From 2006-2010, Benningfield Group was a third party contractor with Southern California Edison (SCE) to administer AERS. The program increased the energy performance for new and modernized school buildings located in SCE’s service territory by utilizing the Department of State Architects (DSA) review and approval process to locate projects in the late stages of design. An incentive was provided to the school district to consider last minute energy efficiency changes and revise their design documents. The program encouraged the adoption of newly market-ready technologies into standard best practices by educating designers, equipment specifiers, owners, and operators about energy saving measures and technologies that are cost-effective.
Multifamily Affordable Housing Utility Allowance Calculations
Benningfield Group offers analysis and preparation of customized utility allowance reports
for affordable housing projects that are funded without Low Income Housing Tax Credits
(LIHTCs). We also provide quality control services to the California Tax Credit Allocation
Committee (TCAC) for applicants’ projects that include California Utility Allowance
Calculator (CUAC) analyses. Standard utility allowances are generally based on older
housing stock and don’t reflect energy efficiency gains realized in newer and rehabbed
construction. Creation of a customized allowance to recognize energy efficiency design
results in a more realistic allowance for utilities. This can provide property owners with
increased cash flow and can ease debt coverage concerns.
Project–Specific Allowances Utilizing the CUAC
The CUAC is a tool from the CEC that provides a customized utility cost estimate for a project. Based on types and efficiencies of appliances, water heating, building envelope, and heating and air components, the CUAC fine tunes the tenants’ estimated costs for utilities on a project-specific basis. Benningfield Group analysts can create a building model or take one you already have, create a specialized file, and run the data through the CUAC. The resulting report can save affordable housing developers several thousand dollars per year by more accurately representing the lower utility bills that efficient construction provides.
Energy Efficiency-Based Utility Allowance Schedules (EEBUA)
Benningfield Group can provide a housing authority with an EEBUA, which the U.S. Department of Housing and Urban Development has identified as a “best practice.” An EEBUA serves the same function as a housing authority’s standard utility allowance, with the advantage that an EEBUA recognizes the impact of verified energy efficiency and more accurately depicts the cost associated with utilities. The EEBUA can be updated periodically to better reflect the housing stock governed by the housing authority.
California Tax Credit Allocation Committee
TCAC engaged Benningfield Group to increase the expertise of consultants who perform CUAC analyses and simplify the review process for TCAC staff. The CUAC plays a key role in ensuring that an affordable housing developer who invests in energy efficiency realizes the economic benefit, while ensuring that affordable housing rents remain low and fair in accordance with public policy.
We work with the TCAC staff, consultants and developers to assess their needs and develop training and materials that increase understanding and simplify the review process. We also assist TCAC with development of regulations that foster sustainable building measures and practices.
Stopwaste.org
We worked with Stopwaste.org and Build It Green to revise the Green Point Rated (GPR) Multifamily program. Multifamily properties provide an important opportunity for energy savings, but present many complexities due to their unique attributes and variations. Benningfield Group helped revise the guidelines to ensure that the GPR both effectively reduces energy use in multifamily properties and appeals to owners of multifamily properties.
Project–Specific Allowances Utilizing the CUAC
The CUAC is a tool from the CEC that provides a customized utility cost estimate for a project. Based on types and efficiencies of appliances, water heating, building envelope, and heating and air components, the CUAC fine tunes the tenants’ estimated costs for utilities on a project-specific basis. Benningfield Group analysts can create a building model or take one you already have, create a specialized file, and run the data through the CUAC. The resulting report can save affordable housing developers several thousand dollars per year by more accurately representing the lower utility bills that efficient construction provides.
Energy Efficiency-Based Utility Allowance Schedules (EEBUA)
Benningfield Group can provide a housing authority with an EEBUA, which the U.S. Department of Housing and Urban Development has identified as a “best practice.” An EEBUA serves the same function as a housing authority’s standard utility allowance, with the advantage that an EEBUA recognizes the impact of verified energy efficiency and more accurately depicts the cost associated with utilities. The EEBUA can be updated periodically to better reflect the housing stock governed by the housing authority.
California Tax Credit Allocation Committee
TCAC engaged Benningfield Group to increase the expertise of consultants who perform CUAC analyses and simplify the review process for TCAC staff. The CUAC plays a key role in ensuring that an affordable housing developer who invests in energy efficiency realizes the economic benefit, while ensuring that affordable housing rents remain low and fair in accordance with public policy.
We work with the TCAC staff, consultants and developers to assess their needs and develop training and materials that increase understanding and simplify the review process. We also assist TCAC with development of regulations that foster sustainable building measures and practices.
Stopwaste.org
We worked with Stopwaste.org and Build It Green to revise the Green Point Rated (GPR) Multifamily program. Multifamily properties provide an important opportunity for energy savings, but present many complexities due to their unique attributes and variations. Benningfield Group helped revise the guidelines to ensure that the GPR both effectively reduces energy use in multifamily properties and appeals to owners of multifamily properties.
Policy Consulting
The Energy Foundation
US Multifamily Housing Stock Energy Efficiency Potential Report
Benningfield Group worked with The Energy Foundation to analyze and report on the potential for cost-effective energy efficiency improvements in existing multifamily housing across the country. The report provided a picture of what kinds of savings could realistically be had by investing in the multifamily sector, associated greenhouse gas (GHG) emissions impacts, and at what cost. This widely distributed report was developed to help policy-makers understand this untapped resource and underscore the economic benefits of investing in multifamily energy efficiency.
U.S. Multifamily Energy Efficiency Potential by 2020
Addendum Report: U.s. Multifamily Housing Stock Energy Efficiency Potential
HUD Forums: Energy Efficiency for Affordable Housing on a National Scale
We worked with representatives of the National Consumer Law Center, the National Housing Trust and Emerald Cities Network to hold five regional forums throughout the United States. These forums convened leaders from the U.S. Department of Housing and Urban Development (HUD), energy efficiency advocates, affordable housing representatives, labor representatives, utility program staff, regulators and other stakeholders in the local communities. Through these meetings, attendees discussed and identified specific opportunities to achieve higher energy efficiency in affordable multifamily properties through engagement with HUD and local partners.
California Energy Commission
Comprehensive Energy Efficiency Program for Existing Buildings
As the lead residential contractor to Portland Energy Conservation, Inc. we work with the CEC to develop statewide program components that will increase annual and peak energy savings and reduce greenhouse gas emissions associated with energy use in existing California residential buildings in response to AB758's directive. The approach will be thorough and multi-faceted. We will conduct a residential renovation market needs assessment, interviewing industry experts and stakeholders to identify needs and existing gaps in order to determine programmatic approaches to address existing housing stock. We will review and compare recently developed national rating systems to the HERS system to discover potential system improvements. We will pilot a program that expands the use of the CUAC to existing housing stock. We will develop comprehensive programs and policy addressing energy efficiency in existing buildings for the residential portion of the state’s action plan. Additionally, we will assess current efforts and compliance rates pertaining to HVAC change-outs to discover opportunities for improvement through the development of new efforts and policies.
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